I am excited to have had the opportunity to work on the Remember App and Responsive Website, which is a platform designed to help people take their medications on time.

 

My role

As a UX designer, I am excited to have had the opportunity to work on the Remember App and Responsive Website, which is a platform designed to help people take their medications on time.
The purpose of this app and website is to improve the health and well-being of those who use it, by ensuring they never miss a medication dose again.

During the design process, I focused on creating a user-friendly and intuitive interface that would be accessible to a wide range of people, regardless of their technological proficiency. I also incorporated features that would allow users to set reminders, track their medication usage, and receive personalized alerts.

One of the key challenges I faced was creating a design that would work equally well on both the app and the website. To address this, I used a responsive design approach, which allowed me to create a seamless user experience across multiple devices.

Overall, I am very pleased with the outcome of this project and am confident that it will make a real difference in the lives of those who use it. Going forward, I believe that there is still room for improvement, and I am excited to explore new features and functionalities that could make this app and website even more effective.

The product

Remember App and Responsive Website is a digital solution designed to assist people in taking their medications on time. With its user-friendly interface and customizable settings, the app and website provide timely reminders to help users manage their medication regimen effectively. It can be easily downloaded and synced across multiple devices, making it a convenient tool for those who are always on the go. The product aims to improve medication adherence and promote better health outcomes for individuals who rely on daily medication.

The problem

Remember App and Responsive Website solve the problem of medication non-adherence, which is a common issue among individuals who take multiple medications or have complex medication regimens. Missing or delaying medication doses can lead to negative health outcomes and complications, as well as increased healthcare costs. Remember App and Responsive Website address this problem by providing users with an easy-to-use platform that sends reminders to take their medication on time, tracks medication adherence, and provides helpful medication-related information. This helps users stay on track with their medication regimen and ultimately improves their overall health outcomes.

The goal

The goal for this website is raise awareness and donations for the charity organization Africa Heart.
The website can provide information about the organization’s mission, its past and ongoing projects, and the impact it has on the community. It can also feature stories and testimonials from individuals who have been helped by the organization, as well as ways for visitors to get involved, such as making a donation, volunteering, or spreading the word on social media. Ultimately, the website should aim to engage visitors and encourage them to take action to supportThe goal of the Remember App and Responsive Website project is to provide a simple and effective solution for individuals who struggle to keep track of their medication schedules. By offering a user-friendly interface that allows users to easily input and manage their medication information, our goal is to help people stay on track with their treatment plans and improve their overall health outcomes. The ultimate goal is to make medication adherence easier, more accessible, and more convenient for everyone. the organization’s cause.

Target audience

The target audience for the Remember App and Responsive Website includes individuals who need assistance in managing their medication schedules, such as the elderly, people with chronic illnesses, and those with busy lifestyles. It can also benefit caretakers and family members who are responsible for managing the medication schedules of their loved ones.

 

Research study details

 

Project background:

We want to test the usability and desirability of the medicine reminder features in our mobile app. We believe these features and functionalities will make it easier for users to remember to take their medicine on time, but we haven’t validated them with potential users.

Research goals:

We’d like to figure out what specific difficulties users encounter when they try to complete the core tasks of the Medicine Reminder app: setting up reminders, viewing medication schedules, and tracking medicine intake.

Key Performance Indicators (KPIs)

• Time on task: how much time users spend setting up a reminder and tracking their medicine intake
  
  
• Conversion rates: how many people create accounts and set up reminders
  
  
• System Usability Scale: a questionnaire to evaluate customer feedback

 

Methodology

Unmoderated usability study
Location: Belgrade, remote (participants will go through the usability study in their own homes)
Date: Sessions will take place between 20.03. – 27.03.2023
7 participants will use the app to set up reminders, view medication schedule, and track their medicine intake. Each session will last for 30-60 minutes including the test and interview questions

Participants

Participants are anyone who regularly takes medicine and would like to have a reminder to take their medicine on time. They don’t have to currently use any other medicine reminder app
Members of the testing group need to reside in Serbia.
Two males, two females, and one nonbinary individual, aged 18 to 65 years old.
One user of assistive technologies (keyboard, screen reader).
Incentive: a $25 electronic gift card to selected pharmacy

Script

Specific tasks related to research goals:

Participants will be asked to navigate the website and find specific information or perform specific tasks, such as donating to a project or creating an account.
Participants will be asked to share their thoughts on the website’s overall look and feel, including the design, layout, and color scheme.
Participants will be asked to rate the ease of use of various features and functions on the website, such as the donation process or the search functionality.

Prompt 1: Set up a reminder for your medicine
Prompt 1 Follow-Up: How easy or difficult was this task to complete? Is there anything you would change about the process?

Prompt 2: View your medication schedule
Prompt 2 Follow-Up: How easy or difficult was the process to view your medication schedule? Is there anything you would change?

Prompt 3: Track your medicine intake
Prompt 3 Follow-Up: How easy or difficult was it to track your medicine intake? Is there anything you would change?

Prompt 4: How did you feel about the app overall? What did you like and dislike about it?

Have the participant complete the System Usability Scale.

Participants are asked to score the following 10 items with one of five responses that range from Strongly Agree to Strongly Disagree:
I think that I would use this app frequently.
I found the app unnecessarily complex.
I thought the app was easy to use.
I think that I would need the support of a technical person to be able to use this app.
I found the various functions in this app were well integrated.
I thought there was too much inconsistency in this app.
I would imagine that most people would learn to use this app very quickly.

Key challenges

Creating a simple and intuitive interface that is easy to use for people of all ages and technical abilities.

Designing an effective reminder system that reminds users to take their medication at the right time and in the right dosage.

Ensuring that the app is accessible and usable for people with disabilities, such as visual or hearing impairments.

Balancing the need for reminders with the need for privacy and security, as users may not want their medication schedules to be visible to others.

Designing a seamless experience across multiple devices and platforms, such as smartphones, tablets, and desktop computers.

Conducting user research and testing to ensure that the app meets the needs and preferences of the target audience.

 

Initial design concepts

After conducting a competitive audit, I brainstormed ideas for how to address the gaps and opportunities identified. Specifically, I focused on creating features that would help users better track their medication and simplify the refill process, while also keeping in mind the importance of accessibility and ease of use.

After ideating and drafting some paper wireframes, I created the initial designs for the Remember app. These designs focused on delivering customized reminders and alerts to help users manage their medication schedule.

View Remember app’s low-fidelity prototype

 

High-fidelity Mockups

 

 

High-fidelity prototype

Follow the link to the prototype.

 

Conclusion and possible next steps

Through the design process, I gained a deeper understanding of the importance of user-centered design and the value of taking the time to conduct thorough research and testing. I also learned that by focusing on specific user needs and iterating on designs based on user feedback, it’s possible to create solutions that are not only effective but also engaging and enjoyable to use.

In conclusion, the Remember App and Responsive Website aim to help people take their medications on time, reducing the risk of adverse health effects and improving their overall health outcomes. The product’s goal is to provide a user-friendly and convenient tool for managing medication schedules, particularly for older adults or those with complex medication regimens.

To achieve these goals, the design process of the product needs to consider various challenges, including the need for intuitive and accessible interfaces, integration with various types of medication management systems, and the ability to provide timely reminders and alerts to users.

In terms of possible next steps, the design team may need to conduct user testing and gather feedback from target audiences to refine and improve the product’s functionality and user experience. Additionally, the team could explore partnerships with healthcare providers and medication management services to enhance the product’s reach and impact. Finally, ongoing maintenance and updates to the product will be necessary to ensure it remains relevant and effective in meeting user needs.

the audience and their needs, as well as considering the organization’s goals and values. The website needed to be visually appealing and user-friendly, while also communicating the mission and impact of the organization effectively. Additionally, we had to overcome challenges such as incorporating donation features, creating engaging content, and ensuring the website was accessible to all users.

Moving forward, possible next steps would be to continue testing and gathering feedback from users to ensure the website is meeting its goals and making improvements where necessary. It’s also important to regularly update the website with fresh content and adapt to changes in technology and user behavior to ensure the website remains relevant and effective in achieving the organization’s mission. Finally, exploring new ways to engage with and expand the audience, such as through social media campaigns or partnerships with other organizations, could help to increase the website’s impact and reach.